A number of iPhone 6 Plus users have reported an issue in which the phone inexplicably crashes or enters a reboot loop, prompting many to take it in to Apple for service, where it is usually swapped out for a new unit. Some owners are on their fourth replacement 6 Plus.
Multiple owners have reported identical crashing problems on Apple's Support Communities forum, with one thread now standing at more than 9,000 views and 60 replies.
The exact trigger has yet to be discovered, though 6 Plus owners posting to the thread claim to have nailed down a few commonalities: 128GB iPhone 6 Plus is the most affected model; apps installed number at more than 700; and crashes can occur without user interaction. Some pin the trouble on hardware as Apple's recent iOS 8.1 update did not fix the issue, though others believe software is to blame.
At first, it was thought that restoring from a previous iPhone image carried over faulty app settings or incompatible apps, but this theory was seemingly debunked after multiple attempts to restore phones as new before adding on apps manually failed. This does not rule out individual app incompatibility with iOS 8, but with so many apps in question, testing and cross-checking results would be extremely difficult.
Some forum members and AppleInsider readers have taken their 6 Plus in to an Apple Store for assessment. In some cases, Geniuses exchange the non-functional unit, while others have been told to hold on to their phone as their repair ticket escalates up the tech support chain of command. Few have reported success with new iPhone 6 Plus replacements.
As for workarounds, some are seeing varying success in restoring the phone as new, then manually installing each previously purchased app one-by-one. However, as mentioned above, a good number of owners have tried this tactic to no avail. Manually reinstalling purchased apps is a time consuming process and seemingly does not provide a surefire solution to the problem. In fact, some forum members say the fix only lasts for a few minutes before the phone once again enters into a crash cycle.
Interestingly, others have found that turning on the Display Zoom function sometimes helps alleviate crashes, but the method is far from a proven fix.
As of this writing, the number of owners affected by the crashing issue is unknown. The number of views on each Support Communities thread suggest the issue is not widespread. However, if current speculation is correct and the problem is linked to 128GB iPhone 6 Plus owners who have expansive app libraries, the relatively low number of reported cases may not be indicative of the issue's severity.
Apple has not yet officially commented on the matter and does not have policies in place to deal with incoming repairs at Apple Stores.
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Sales from Apple's iTunes Store have fallen significantly thus far in 2014, helping to push forward the company's alleged plans to revamp the recently acquired Beats Music and make it part of the iTunes brand.
Citing people familiar with the matter, The Wall Street Journal reported on Friday that sales from Apple's iTunes Store have fallen between 13 and 14 percent so far this year. That's much worse than last year, when global revenue from music downloads fell 2.1 percent.
The report also reaffirmed an earlier rumor claiming that Apple may be looking to end the Beats Music brand, and instead repackage the service it acquired as part of a $3 billion acquisition of Beats earlier this year. It's been said that the branding change would more closely align the property with Apple's other first-party offerings, such as the iTunes Store and iTunes Radio.
According to the Journal, Beats Music will relaunch next year completely rebuilt, and integrated into iTunes.
The report comes on the heels of a fresh rumor this week that claimed Apple is looking to cut the price of its subscription music service to $5 per month. Currently, Beats Music costs $9.99 per month on a month-to-month basis, or $99.99 if users are willing to sign up for a full year.
The acquisition of Beats Music represented Apple's entrance into a key subscription market where iTunes Store downloads and iTunes Radio streaming service did not compete. The subscription Beats Music service allows on-demand streaming of tracks and albums, as opposed to the randomized nature of iTunes Radio.
Streaming has become increasingly important in the music industry as sales of digital albums have been declining. Many users who previously purchased music have been migrating to services like Spotify and Pandora.
Apple’s sapphire ambitions with GT Advanced Technology have been a complete disaster, but even though the plan to turn Mesa, Arizona into the Sapphire Capitol of the West failed, Apple executives are still looking for a way to repurpose its new factory.
The city of Mesa and Arizona Governor Jan Brewer bent over backwards to bring Apple to the Grand Canyon state, but now that GTAT plans to run down operations, Apple has told Recode it’s still committed to helping the area.
“We’re going to continue evaluating GTAT’s progress on larger sapphire boule development, as well as consider other options for the facility. We remain committed to the city and we’re going to work with Mesa and Maricopa County to help the GT Advanced employees who will be impacted by this find new jobs.”
GTAT filed for chapter 11 bankruptcy earlier this month, after it failed to meet performance requirements which kept the company from receiving its final $139 million payment from Apple. As a result of the company’s bankruptcy, over 650 employees have been laid off after the plant opened less than a year ago.
The sapphire glass factory was expected to bring in over 2,000 jobs and $1 billion to the Mesa area, but after the project failed to produce a single sapphire iPhone display, Apple and GTAT reached a $439 million settlement to end all current agreements.
Developers can now invite up to a thousand people to test their beta applications for iOS via its TestFlight tool with just an email address, Apple announced on Thursday.
In a post to Apple's developer blog, the company said that up to 1,000 testers can now beta test iOS apps by simply sending an email invitation through iTunes Connect. Apple acquired TestFlight in February, gaining an easy way for developers to create and manage public app beta programs.
With TestFlight, developers can add beta testers using only their email address, and beta versions can be managed within the TestFlight app itself, without the cumbersome UDID-based provisioning processes used previously. Beta testers are notified as new app versions are released through the TestFlight app, and can perform in-place upgrades.
The TestFlight app also allows beta testers to provide feedback, while developers can deploy multiple builds of their app simultaneously.
Before Thursday's change, developers were limited to 100 devices per account. But now, developers can invite 1,000 testers per application, with different testers for separate apps.
In response to a recently discovered vulnerability with SSL version 3.0, Apple on Wednesday announced through its developer website that it will be removing support for the protocol on its Apple Push Notification server.
Apple will be switching off SSL 3.0 support in favor of the more secure transport layer security (TSL) protocol on Wednesday, Oct. 29, noting developers will have to build in support by that time to ensure uninterrupted push notification service continues.
Apps currently using both SSL 3.0 and TLS will not be affected by the change, but those using just SSL 3.0 will need to be updated.
Apple has disabled SSL 3.0 on the Provider Communication interface in the developer environment, offering developers a way to check their apps for compatibility. More information is available through Apple's Developer Portal.
Earlier this month, a vulnerability in the secure socket layer (SSL) version 3.0 was discovered by Google researchers, reports Computerworld. Called POODLE (Padding Oracle On Downgraded Legacy Encryption), the discovered exploit introduces false errors when using TSL, forcing secure connections to downgrade back to the aging SSL 3.0 protocol. Nefarious users can then take advantage of a design flaw in SSL 3.0 to skim sensitive data from users' computers.
Apple subsequently rolled out workarounds protecting against possible attacks in the latest OS X Yosemite and iOS 8 software updates, as well as a security update for OS X Mavericks and Mountain Lion.
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