Icloud - cannot purchase more storage. Errors.

This is a discussion on Icloud - cannot purchase more storage. Errors. within the iPhone forums, part of the iPod, iPhone, iPad Forum category; Anyone have issues upgrading their icloud storage? I keep trying on all my devices and it always says "unknown error occurred" and wont let me ...

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  1. #1
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    Icloud - cannot purchase more storage. Errors.

    Anyone have issues upgrading their icloud storage? I keep trying on all my devices and it always says "unknown error occurred" and wont let me buy more storage. What do i do?

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  3. #2
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    A good question, but, I have not tried it myself, while I know a few that have, and had no problems.
    Mac Pro '08
    2013 27" iMAC. 10.11.4 32g
    Apple Server Beta
    iPad Pro
    Ipad1, 3 and iPad Air 7.1. Ipod2, 4s. iPhone 5 - IOS 8.2-- Apple Tv 4th Gen.
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  4. #3
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    Tried about 100x. No dice. Always get an error. I am running the most current versions and everything.

  5. #4
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    Hey Ray,

    You say there is no error code what-so-ever, as in a #??
    Mac Pro '08
    2013 27" iMAC. 10.11.4 32g
    Apple Server Beta
    iPad Pro
    Ipad1, 3 and iPad Air 7.1. Ipod2, 4s. iPhone 5 - IOS 8.2-- Apple Tv 4th Gen.
    ADC Member and Beta Tester


  6. #5
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    Says "completing purchase" runs for a few seconds then says "unknown error occured" with a button to dismiss. No codes or anything.

  7. #6
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    From what I have been seeing in the forums is, alot of people have had the same issue as you.
    But no fix from what i"ve seen..

    Contact Apple probably best bet from what I see..
    Mac Pro '08
    2013 27" iMAC. 10.11.4 32g
    Apple Server Beta
    iPad Pro
    Ipad1, 3 and iPad Air 7.1. Ipod2, 4s. iPhone 5 - IOS 8.2-- Apple Tv 4th Gen.
    ADC Member and Beta Tester


  8. #7
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    Ii was able to do it from my imac. Strange. Done though thank god.

  9. #8
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    Couldn't do it from iPhone, so did it from iPad. Worked like a charm.

  10. #9
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    That has been happening to me as well I keep getting an error. I will have to try from my iPad and hope that it works for me.

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